As most health insurance plans now cover chiro office treatment, more individuals are seeking care than ever before. In turn, this creates more jobs at chiro offices, from medical records and treatment assistants to receptionists and chiropractors. Thriving chiropractic offices rely on more than just exceptional services from the doctor; they also require efficient, friendly, organized office managers to keep patients flowing in and out.
Inside the Chiropractic Office Environment
For example, many chiro offices offer a variety of ancillary treatments, such as massage therapy or physical medicine. This means that a single chiropractor will be treating multiple patients at the same time. In these types of settings, a chiro office typically employs small teams. Front desk duties are often handled by a single team member, while the medical records and billing departments are managed by separate team members.
Chiropractors also need to ensure their practice is credentialed with various health insurance companies. This can be a lengthy process and requires advance planning. In addition, they need to obtain a National Provider Identifier (NPI) for their practice and each individual chiropractor who is practicing at the chiro office.
Finally, a chiro office needs to streamline its operations to keep patient satisfaction high and reduce the time it takes to complete insurance paperwork. One way to do this is by implementing a cloud software system that offers modern solutions, such as digital two-way communication and paperless billing and payments.